Frequently asked questions

What is Gots certified organic cotton?

GOTS (Global Organic Textile Standard) is recognized as the world’s leading processing standard for textiles made from organic fibers.

Can i cancel/change my order after it has been processed?

Order cancellations and changes are not guaranteed, but may be allowed before the order ships. Please reach out to lauren@winstonandwellington.com if there are issues with your order. Once the order has been shipped cancellations and changes cannot be made. Please refer to our Return Policy if there is an issue with the order after it has shipped.

how can i track my order?

Once your order has been processed and is ready to ship, we will send you an email with a tracking number so you can check its progress.

what methods of payment are accepted?

We accept all major credit cards and Paypal.

I have a question that isn’t listed here

For any other inquiries, please fill out the form on our Contact Page and we will get back to you in 2-3 business days.